Frequently Asked Questions

• Can I book a desk or an office by the hour at 312 Superior Mall? How about for a day or a month?

  At 312 Superior Mall, those looking for a workspace for an entire day, Meeting Rooms are available. In addition, Open Desk Coworkings, Private Offices and Dedicated Desks can also be booked on a monthly basis.

• Can I visit 312 Superior Mall before making a decision? If so, how do I schedule a tour?

  Yes, you can certainly take a tour of the space before signing up for a membership. In fact, it’s encouraged, to help you get a feel for what your workday will look like. Schedule a tour here by filling out the form along with the date and time when you would like to visit the space and we’ll see you there.

• Once I’m a member, can I store my belongings there overnight?

  Storage in coworking spaces can be limited, with most of it reserved for members with dedicated desks and private offices. However, you can reach out to the coworking operator using the form on the right side of the page to see what options are currently available.  

• Can I access the space outside of regular office hours?

  312 Superior Mall has a 24/7 availability that comes with a monthly membership. Hourly and day passes usually only allow for access during regular business hours.

• Can I use all the listed amenities no matter which membership I use?

  Most, if not all, amenities are available to you as a member, regardless of the type of membership. Some shared spaces, like the meeting rooms, need to be booked in advance and private offices are only available for those with a subscription. However, all the other areas, like the lounge, kitchen and breakout spaces, are usable by every member. All complimentary services are available and anything ancillary can be purchased or negotiated with The Underground.